General Information
- Can I bring my pet?
- International bank transfer
- THE FIZZ -Team
- What about the ancillary costs?
- What does All-in Price mean?
- What is a liability insurance and what do I need it for?
Booking
- Are there still apartments available and how much is the rent?
- Can I only book an apartment as a student?
- How can I book a viewing and what can I view?
- How can I book an apartment?
- How can I cancel my booking?
- How do I pay my all-in price?
Move in and residence
- Are there basement or storage rooms?
- Can I extend my rental contract?
- Can I sublet my apartment?
- I have accidentally transferred too much/double transferred.
- May my guest stay overnight at my place?
- What do I do if something breaks in my apartment?
Keysystem iLOQ
- Can I get another mobile key?
- Do I need an Internet connection to open my door?
- How do I open doors using the iLOQ app?
- How is iLOQ installed and how do I register?
- I don't see the ACCESS button at the bottom right of my app.
- I have locked myself out.
Termination and Move Out
- Can I change my apartment?
- Can I revoke my contract?
- How can I terminate my parking space rental agreement?
- How to end your rental agreement early by naming a new tenant
- What do I have to do before I move out?
- What happens at the move out appointment?