Vera Human
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Recent activity by Vera Human-
What happens at the move out appointment?
During the final move-out of the apartment, a move-out protocol will be drawn up. One of our staff members will check your apartment for any damage, uncleanliness, etc. The keys to your flat and ma...
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When will I receive my deposit back?
We will transfer your deposit back to you within 14 days after the end of your tenancy.In case there are any shortcomings to the studio such as damages or arrears, it will be paid back within 30 da...
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Where can I find the house rules?
The house rules apply to all THE FIZZ residences and help ensure a respectful and comfortable living environment for all residents. You can fidn the house rules in your contract. If you are interes...
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How do I receive my mail and parcels?
You will have your own mailbox with your apartment number. Packages sent to your apartment will be delivered to our on-site parcel lockers, which you can access 24/7 on the ground floor. Parcels sh...
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Which rental items are available?
THE FIZZ UtrechtTULU Vending Machine (available 24/7)The following items can be rented for a small fee:Steamer • Steam iron • Vacuum cleaner • VR headset • Ping pong rackets • Board games • Game c...
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Can you give me a contact person for check-in?
On the day of check-in, we will have a number of team members available to assist you. Just look for someone at the office wearing THE FIZZ clothing; they will be able to assist you.
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What security precautions are there?
To ensure that you always feel completely safe and secure in your individual studio and throughout the entire building, THE FIZZ combines multiple layers of modern property protection: Controlled B...
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How can I change my move-in appointment?
You booked your appointment at a certain hour, but you cannot come? Appointment times cannot be changed for the same day if all the time slots have been filled or if it is within 12 hours of your ...
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Where can I park my bicycle?
You can park your bicycle in the designated lockable bicycle storage rooms. Please note that not all bicycle parking areas are monitored by CCTV. We therefore recommend always securing your bicycle...
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What is liability insurance and why do I need it?
The tenant is required to take out and maintain adequate liability insurance, and it should be provided during the move-in at the latest. Liability Insurance (aansprakelijkheidsverzekering) is a ty...