Hana Obhodjas
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Recent activity by Hana Obhodjas-
What is the iLOQ Digital Key
The iLOQ Digital Key is a mobile access system that allows you to open doors using your smartphone.It works via the iLOQ app on your phone.Your phone becomes your digital key for the building, your...
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Which THE FIZZ cities have iLOQ digital keys?
The iLOQ digital key system is currently available at selected THE FIZZ locations in Germany.Currently, this includes:• THE FIZZ Berlin Friedrichshain• THE FIZZ Hamburg Hammerbrook• THE FIZZ Ludwig...
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Can I get another mobile key?
For security reasons, iLOQ digital keys are issued individually per person and device and cannot be duplicated freely. In certain cases, additional access may be granted, for example:if you share y...
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Do I need an Internet connection to open my door?
You do not need an active internet connection to open doors using the iLOQ digital key.The system uses NFC (Near Field Communication), which means that your digital key is securely stored on your s...
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How is iLOQ installed and how do I register?
To use the iLOQ digital key, you need to install the app and complete the registration process.Download the iLOQ app (“iLOQ” or “iLOQ S50”) from the App Store or Google Play Store. Open the app and...
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How do I open doors using the iLOQ app?
To unlock a door using the iLOQ digital key, follow these steps:Open the iLOQ S50 app and tap the “Access” button.If multiple keys are available, select the relevant key.Hold the top or back of you...
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I don't see the ACCESS button in the iLOQ app
If you do not see the “ACCESS” button in the iLOQ app, your registration has likely not been completed successfully.Please use the registration link you received via email or SMS and complete the s...
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I have locked myself out
If you have locked yourself out, please contact your House Management team or reception during opening hours. They will assist you in accessing your apartment.Outside of reception hours, please con...
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I see "ACCESS DENIED" or "ACCESS FAILED" in the iLOQ App
If you see an “ACCESS DENIED” or “ACCESS FAILED” message when scanning your digital key at a door, your device may not have the correct access permissions or the key may not be synchronised.Please ...
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My cell phone battery is empty
If your phone battery is empty, you will not be able to use your digital key.Please charge your device using a power outlet in or near the building.