What should I do if I don’t have a SEPA-enabled account yet?

No problem! You will find the document for the SEPA mandate in your contract documents and have up to 14 days after the start of the contract to open a SEPA-enabled account and send us the completed SEPA form via our contact form.

Please note that the first all-in rent cannot be collected by direct debit in this case. You will need to transfer the monthly rent manually by the 1st of each month until a valid SEPA mandate has been set up.