Internet provider

At THE FIZZ Aachen, the company D.T.Net Service OHG is responsible for Internet supply.

Can I connect to the Internet with a cable?

In each apartment so-called access points with LAN connection are installed, so you can connect a network cable directly to "LAN". If there are any problems, please carefully remove the white cover (hold on to both sides and push it upwards).

How do I get a connection?

Connect to the SSID you received from D.T.Net service via email. Then enter the corresponding password. You can log in to up to 8 devices (mobile, PC, etc.).

Can I use my own router?

Do not connect your own W-LAN routers or other hot spots, as these can cause interference in the network.

You can't get a connection or have problems with the internet?

Here the support of D.T.Net service will help you: support@dtnetservice.de.. Your house management has no possibility to fix connection errors.