Hana Obhodjas
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Recent activity by Hana Obhodjas-
My cell phone battery is empty.
You can charge your cell phone on a charger located in or near the building. If you are unable to charge your cell phone, please contact your House Manager.
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Can I buy a new cell phone and register it?
Yes, you can register a new phone for your building at any time via the registration page in the app.However, please contact your House Manager first so that they can send you a new registration link.
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I have locked myself out.
Please contact your House Managers.
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I see ACCESS DENIED or ACCESS FAILED when scanning
If you see ACESS DENIED or ACCESS FAILED after four seconds despite using the app correctly, try synchronizing your key again. Then try to open your door again as described.
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I don't see the ACCESS button at the bottom right of my app.
If you do not see an ACCESS button, your registration has not been completed successfully. Please register your phone via the registration page. The access button will appear after you click on the...
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How do I open doors using the iLOQ app?
-Open the "iLOQ app". For both Apple and Android phones, ensure that your NFC function is activated.- Your phone contacts the lock via its NFC chip. To lock or unlock the door, hold your phone near...
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How is iLOQ installed and how do I register?
1. Download the official iLOQ app („iLOQ“ or „iLOQ S50) from the App Store or the Google Play Store.2. Open the App. If prompted, you may need to grant the app certain permissions to access feature...
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What is iLOQ?
The THE FIZZ Berlin Friedrichshain is equipped with the iLOQ S50 key system. The iLOQ S50 app is your digital key that allows you to open doors with your cell phone.It gives you access to the build...
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When and how do I receive my confirmation of termination?
We will send you the termination confirmation by email within 1-2 working days after receiving your termination.In the case of termination by a new tenant, you will only receive the confirmation af...
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When will I get my deposit back?
Legally, we have up to three months after the end of the contract to pay back the deposit.Usually, this takes less time, but it always depends on the following things: International transfer debts...