When and how can I move-in?

You can move-in after the accommodation agreement has been concluded and all payments have been received, at the earliest, on the day the booking period begins. You must book your desired move-in date via our online calendar, which you also received in the booking confirmation e-mail.

Is it possible to move in outside office hours, at weekends, or on public holidays?
Unfortunately, this is generally not possible, as there are no staff members in the building outside of our regular office hours. 

However, by prior agreement with us, you can authorize someone to collect the key for you and arrange your move-in. In this case the move-in appointment still needs to be done via our calendar with the tenant’s name, so our House Management knows which apartment should be prepared for check-in. 

The filled-out authorization from together with the ID of the person who will be collecting the keys, needs to be sent directly to the reception via email (reception.prague@the-fizz.com) at least 2 days before the scheduled move-in appointment. The person who will be collecting your keys should also have this filled-out authorizations from ready to show during the move-in appointment.

💡 Tip: In case you have any additional questions regarding your move-in (not payments), please contact your House Management team or the reception via email at reception.prague@the-fizz.com.