How can I change my move-in appointment?

You booked your appointment at a certain hour, but you cannot come?

Appointment times cannot be changed for the same day if all the time slots have been filled or if it is within 12 hours of your appointment. In case there are some available time slots for the same day, please cancel the first one and book again a new one. Please be advised, if you arrive at a time other than your scheduled appointment, you may have to wait until a member of our team is available to assist you.  

If you need any further assistance related to your move-in appointment, please contact our property management team directly:

THE FIZZ Utrecht: reception.utrecht@the-fizz.com
 

THE FIZZ Leiden: reception.leiden@the-fizz.com