Rochelle
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Recent activity by Rochelle-
What does the deposit cover?
The deposit (usually 3x the cold rent and paid before move-in) serves as security for the landlord. It may be used to cover any unpaid rent, damages to the apartment, or missing items. After you mo...
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Can I only book an apartment as a student?
Our residences are designed for a diverse and international community. You are eligible to book a studio if you match any of the following profiles: Education & Academics: Enrolled university stud...
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When will I receive my deposit back?
Following your departure, your security deposit cannot be paid out in cash or via instant transfer on the day of your key handover. Due to necessary administrative and accounting checks, the proces...
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I’m not yet 18. Can I still book an apartment?
Yes, you are also welcome to book an apartment directly online. However, in order for the rental contract to be concluded in your name, we need the written consent of your parents or legal guardian...
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What is the SEPA Direct Debit Mandate?
The SEPA Direct Debit Mandate is an authorization that allows your monthly all-in rent to be automatically deducted from your bank account.The payment is usually collected around the 1st of each mo...
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What is liability insurance and why do I need it?
Liability insurance covers liability damages and thus protects the insured person from losing his or her own assets due to damage. For example, if the policyholder loses the key to the rented apart...
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What should I do if I don’t have a SEPA-enabled account yet?
No problem! You will find the document for the SEPA mandate in your contract documents and have up to 14 days after the start of the contract to open a SEPA-enabled account and send us the complete...
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How can I book a viewing and what can I view?
We look forward to welcoming you to an on-site viewing. How to book: You can easily schedule your personal appointment using our Online Calendar on the website. During the tour, you will be shown ...
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How can I make payments from abroad?
You are welcome to transfer your rent or deposit from a foreign bank account.To avoid any processing delays or automated late fees, please keep the following requirements in mind:Cover all transfer...
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Can I extend my stay?
If you would like to stay longer at THE FIZZ, you may have the option to continue your stay by booking your apartment for a new rental period. We will inform you months in advance by email about av...