How do I receive my mail and parcels?

You will receive your own mailbox assigned to your apartment number.

Letters are delivered directly to your mailbox.
From Monday to Friday, our staff will accept standard-sized parcels on your behalf.
You will be notified as soon as a parcel arrives for you.
You can collect your parcel from reception during opening hours.

💡 Tip: In case you wish for someone else to pick up your parcel, please let our house management know upfront via email at reception.prague@the-fizz.com.