How can I confirm my reservation?

To finalize your booking and secure your apartment, kindly complete the following steps: 

Sign the accommodation agreement: Digitally sign the contract. Your apartment is usually on hold for up to 3 days after making a reservation.
Pay the admission fee: Transfer the admission fee via bank transfer within the required deadline to secure the apartment. Please always use the payment reference given when making any bank transfer. In case you are sending money from non-EU country, please send us payment confirmation as well to extend your reservation period.
As soon as we receive your admission fee, we will counter-sign the contract, and your booking will be 100% confirmed and legally valid. You will then receive your final confirmation via email. 

⚠️ Please Note: In case you made the booking less than 30 days before your contract starts, you must transfer all three payments (admission fee, deposit, and first all-in price) all at once.  

💡 Tip: You can check the current status of your booking at any time in the tenant portal. There, you can update your data, download documents, or sign contracts. Detailed explanations and tutorials can also be found on our blog.

Required Documents 

Please upload the following documents to the tenant portal:  
Proof of status: Proof of study, proof of training/apprenticeship, or an employment contract (for working professionals). 
Protection: proof of valid private liability insurance (link to FAQ)