How are the service costs calculated?

The service costs stated in your long stay tenancy agreement are an estimation, as you can only know actual usage/costs after they have been used or incurred. Utilities are calculated based upon individual usage, as well as a proportionate share of community area utilities. Other costs are based upon actual costs and are divided across the number of residents.

An accounting of the actual costs against the advances paid will be completed no later than 1 July of the following year. 

Should you move out mid-year, the actual costs will be reconciled upon the termination of your tenancy agreement, and any overpayment will be added to the security deposit refund. 

Conversely, should the costs be higher than the advances paid, you will receive an invoice. Again, if you move out mid-year, this invoice will be charged against your security deposit.