Rochelle
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Articles
Recent activity by Rochelle-
What happens if I pay late?
Rent is due on the date specified in your lease agreement. Because our billing processes are automated, late payments carry important consequences:Late Payment Fees: If your monthly all-in rent is ...
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Can I withdraw from my rental contract?
Yes, you can withdraw from your rental contract within 14 days after it has been signed by both parties. To exercise your right of withdrawal, simply use the Withdrawal form in the Tenant Portal o...
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What happens if I overpay?
If you accidentally transferred too much money or submitted a duplicate payment, there is no need to worry or open a support ticket. The funds will be processed as follows:Automatic Account Credit:...
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What is termination without notice?
A termination without notice is an extraordinary form of contract termination that may be issued by THE FIZZ if there are serious breaches of the tenancy agreement or house rules.Common causes incl...
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What is a warning notice?
A written warning is a unilateral declaration of intent. Its purpose is to inform the tenant that a certain behaviour, e.g. noise at night or constantly late rent payments, is considered to be in b...
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Can I change my apartment?
A room swap is possible with a notice period of one month to the end of the month, at the earliest one month after moving in. In order to do this, we first need your original signed letter of termi...
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Will I receive invoices for my payments?
At THE FIZZ, invoices are generally not issued for monthly rent or the deposit, as these payments are based on your rental agreement.Your payment obligations are defined in your rental agreement. T...
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When and how can I terminate my rental contract?
If you have a long-term contract, you can terminate it with three months' notice by September 30 of the second contract year. For example, if you have a contract from October 1, 2022, to September ...
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What is a debt-free certificate?
A debt-free certificate is a document confirming that you have no outstanding payments or open balances with THE FIZZ.It is issued once all rent and additional charges have been fully settled. The ...
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When and how do I receive my confirmation of termination?
You will receive confirmation of your termination via email. The timing depends on the type of termination:Standard termination: We will send your confirmation within one to two working days of rec...