Payments
- What is direct debit mandate/inkaso?
- How do I pay my all-in price?
- What will happen with my deposit if my new contract is in EUR?
- Can I use SEPA for EUR payments?
- Do extra fees apply if I need to pay in a certain currency?
- What happens if I cannot pay in a certain currency?
Termination and Move-Out
- How can I cancel my booking?
- When will I get my deposit back?
- What do I have to do before I move out?
- How to terminate the accommodation agreement by a new lodger?
- Can I sub rent my apartment?
- What happens during the move out appointment?
Move-in
- When and how can I move in?
- Can I extend my accommodation agreement?
- What security precautions are there?
- What happens with my mail?
- Which community rooms are there?
- Where can I park my bicycle?
Booking
- Where can I park my car?
- How is the apartment furnished?
- How can I book an apartment?
- How can I book a viewing and what can I view?
- What services does THE FIZZ offer and what are the service fee and admission fee for?
- I don’t have a direct debit/inkaso-enabled bank account yet. What should I do?
General Information
- What about the ancillary costs?
- What is the community?
- What is a termination without notice?
- Who is the Owner of THE FIZZ?
- What do I need to know about shared apartments?
- What is proof of accommodation and how can I get it?